- We offer 24/7 support. RB Premium Maintenance & Support was built with a follow the sun model we have staff around the globe. If the sun is up, so are we!
- We give our customers free access to premium plugins. Websites that are on our Protection Plan or Performance Plan plans get access to iThemes Security Pro, WP Smush Pro and WP Rocket. This is pretty fantastic value considering the overall prices of our plans.
- Our online reviews, testimonials and customer stories are awesome! We let our customers speak for themselves.
- We have a white-label partnership program. Ranked Brain partners with design agencies, marketing firms and freelancers by offering a simple and very effective white-label maintenance and support solution. If you have clients or customers that need ongoing website edits, performance enhancements, additional security or any kind of regular maintenance, we’ll step in as your technical partner.
Support and Maintenance
agencies and freelancers, big or small.
20% off all plans forever
Access to premium plugins
Charge what's right
Your own help desk login for full transparency into all your client tickets and our team’s work and replies, all from one intuitive dashboard.
Get access to free speed and security eBooks, our entire email automation that you can send to your new clients, anti-churn strategies and more.
White-label support questions?
We’re interested to see if we’d be a good fit to work together!
Go ahead and book your discovery call here. That’s your first step.
On our call, we’ll discuss the white label program in detail, including how the reselling of our plans work, how we white label your support and which plans are suitable for your client websites.
Partner for success.
There are a couple of things about our white-label website management solution that makes it unique and effective:
• We’ll connect one of your @agency email addresses into our help desk so we can manage requests your clients send.
• Every email we send will have your team’s name and logo in the signature.
• We will send white-label reports out every week to you (or directly to your clients via your white-label email address) so they can stay updated with security scans, speed optimization, updates, etc.
We provide plenty of resources in our Partner Connect to help white-label partners sell care plans to their current clients and new ones as well.
• Email sequences that are designed to up sell current clients and generate new leads.
• Free white-labeled speed and security eBooks you can add to your website. These will help generate leads and will eventually sell more plans.
• We also provide a thorough guide to help partners create their own contracts to work with new clients. This will help protect both your company and your clients and we’ll help you create one that’s perfect for you.
• Our Partner Connect has marketing tips, advise on community and audience building, great SaaS tools to grow your business and much, much more!
Keeping clients on plans is just as important as selling new ones. We provide a ton of resources to help you keep care plan churn to a minimum:
• We send white-label reports every week to you (or directly to your clients via your white-label email address) so they can stay updated with security scans, speed optimization, updates, etc.
• We give you access to our Partner Connect, where we provide a details email automation sequence to help you onboard new plan clients. Great on-boarding leads to long-term plans!
• We give you step-by-step instructions on how to add a website edit submission form right to your website that sends requests directly to your white-label support desk.
• Our Partner Connect also has an internal on-boarding checklist just for you! Don’t forget any big requirement or small detail when a new client signs up.
You can take care of that in about 2 minutes right in our Partner Connect dashboard.
Or you can email support, take advantage of a live chat with us and we’ll take care of it for you!
Changes like this can be sent to us from within your Partner Connect. You’ll have access to a ‘My Account’ section once you’re an official Ranked Brain partner!
Your clients pay you for your white-label care plans and you pay us. We keep payment completely separate so as to maintain the white-label aspect of our support!
You’ll receive a single invoice every month that you’ll pay automatically via credit card.
It will have a full list of all the websites that you have white-label care plans active for (and what plan they’re on) so you know exactly who’s on what plan.