Emergency WordPress Website
Support Services

Automated site checks plus a team of experts available to help 24/7.
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Emergency Website Support Services

Do you plan emergencies? When your website was built did you ever think that it would go down or not function properly? Probably not, you were just excited to have it.

Every piece of software or plugin that is a part of your website must be kept up-to-date if you want your site to perform. This is why you should use tools built by trustworthy developers and designers who are accountable for their software and keep it updated on a regular basis.

More updates equals less emergencies. Here are a some things that we work on to prevent emergencies:
Security Patches

Security patches, code can be highly susceptible to infiltration, which is why you’ll often see security updates issued for the purposes of patching bugs.

Performance Upgrades

Even if you’ve installed well-trusted and well-reviewed plugins and themes, performance can degrade over time as software or code becomes obsolete. Performance patches are issued to ensure that your website continues to perform optimally.

New Features

The web is always changing, which is why any good developer (including those behind WordPress itself) will pay attention to changing trends. As they change, it’s crucial to keep software in line so that websites may continue to align with the modern user experience.

Emergency Website Support Service

Our team is available 24/7 for WordPress support services , including weekends if an emergency comes up, we’ll be there. We mean it when we say we’ve got your back!

Safe Procedures

We do manual and automated comparisons of your website before and after we evaluate the emergency situation you are in.

Weekly Updates

Our team works behind the scenes, to ensure these emergencies are not something you worry about. Then we report everything we prevented back to you every single week.

Gutenberg Support

What if this is your emergency? I updated, now what? We’ll work with you to upgrade to the new editor and avoid any emergencies.

Full Summary

We provide absolute transparency with every problem. We engage and update you via email about the current issue and we also provide detailed weekly reports.

Live Chat Option

If you can’t remember how to submit a support ticket or are away from your office, don’t worry. Our live chat is option is available and ready for any issue.

Root Cause Update

Our team doesn’t just fix your problem without a communication update. We will provide a summary for your review!

Single Website

You just have a single website? No problem! We can help in an emergency with one of our plans.

Multiple Websites

Managing multiple websites? We’ve got your solution with our white-label program.
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See White-Label Option
  • Quick setup with immediate results.
  • Mobile Detection.
  • eCommerce Friendly.

Included in RB Premium Subscription

Wp-Rocket works on anything from a simple blog to eCommerce stores and will increase your page load speeds! Wp-Rocket is simply the best caching plugin available for optimizing speed and performance for your WordPress website. Everything from caching to DNS prefetching, it’s all included!
View offerings with WP Rocket
See all features - Go To WP Rocket
  • Experience up to 70% faster website recovery with BlogVault.
  • Migrate 80% faster, migration so easy, it’s almost ridiculous.
  • Backup your WooCommerce orders as and when they take place.

Included in RB Premium Subscription

WP Smush Pro is one of WPMUDEV’s Premium plugins! Smush unlimited images with the push of a button! Optimization of images up to 32MB, 2X compression, original images backed up and blazing fast 45 point image CDN! If you’re looking to compress images and speed up your site in the process, WP Smush Pro is exactly what you have been looking for!

View plan with WP Smush Pro
See all features - Go to WP Smush

Servcies
FAQS

You've got questions. We've got answers.

Emergency support questions?

What is an emergency WordPress website support service?

WordPress emergency service are needed when your website goes down unexpectedly. There may be errors in the core files, your theme, or your plugins. Websites also get hacked all the time!

You may not know what exactly happened to cause the emergency, which is why a maintenance plan is key to your website survival!

You may not know what exactly happened to cause the emergency, which is why a maintenance plan is key to your website survival!

Why do I need emergency WordPress help available 24/7?

Do you plan emergencies? When your website was built did you ever think that it would go down or not function properly? Probably not, you were just excited to have it.

Every piece of software or plugin that is a part of your website must be kept up-to-date if you want your site to perform. This is why you should use tools built by trustworthy developers and designers who are accountable for their software and keep it updated on a regular basis.

More updates = less emergencies. Here are a some things that we work on to prevent emergencies:

Security patches: code can be highly susceptible to infiltration, which is why you’ll often see security updates issued for the purposes of patching bugs.

Performance upgrades: even if you’ve installed well-trusted and well-reviewed plugins and themes, performance can degrade over time as software or code becomes obsolete. Performance patches are issued to ensure that your website continues to perform optimally.

New features: the web is always changing, which is why any good developer (including those behind WordPress itself) will pay attention to changing trends. As they change, it’s crucial to keep software in line so that websites may continue to align with the modern user experience.

How does Ranked Brain handle emergency WordPress support?

First and foremost, our goal with emergency support is to be proactive instead of reactive. This means optimizing your website’s performance and security so that WordPress emergencies never happen in the first place.

But if something does go wrong, we take emergencies very seriously here at Ranked Brain. We focus on quick communication, explaining the crisis and how we are going to fix it, even if it’s as simple as an auto-update emergency.

WordPress automates some of its core updates, especially the more critical ones. The rest, however, we perform on your website every week.

Without some handholding and close monitoring of your WordPress site, your visitors may be left befuddled when they unexpectedly encounter a misaligned page or broken plugin functionality. That may lead to an emergency!

Granted, you have backups to rescue you if such a thing should occur. But your best bet is to leave emergency services to Ranked Brain.

Your WordPress site is managed and monitored 24/7. What’s more, it’s closely watched by our team, ensuring that emergencies are taken care of and updates have not adversely affected the security, performance, or user experience of your site.

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OUR CUSTOMERS

We absolutely love our clients!!

What our customers are saying

Amazing service coupled with an extraordinary depth of knowledge in the industry. I highly recommend Ranked Brain.
David Thompson
Ranked Brain has been a complete business solution for us. Creative, task driven, punctual, and motivated to bring your business to its potential with you.
Karl Carswell

Other Services

Performance Optimization

Our engineers will help you achieve load times under 2 seconds. We also include premium caching and image compression as a part of our plans.
How we optimize for speed

WordPress Website Edits

We put no limits on website edits when you sign up for a monthly premium support plan. We give you the ability to request edits whenever you need them, no waiting until next month or paying additional fees for your edits.
See how website edits work

Premium WordPress Support

We offer premium support for WP websites with advanced functionality such as eCommerce, membership, multilingual, or highly customized configurations.
See premium plans for WP websites

Fully Managed Security

We take every step to ensure that your WP website is locked down and as secured as possible, we do this by implementing our proven advanced security protocols.
Learn how we secure sites

WordPress Core & DB Backups

We perform multiple WordPress website backups on our secure Amazon S3 servers (rest easy with our 1-click restore functionality).
How we perform backups

Freemium Plugins

Our plans include advanced premium security, caching, preloading, CDN, Staging, and additional site hardening, just to name a few. We’re always evaluating and adding premium offerings to our plans.
See premium offerings

Core Files, Plugins, & Theme Updates

Your WP core files, themes, and plugins are updated weekly and included in our weekly reporting to make sure your Premium WP maintenance services exceed expectations.
How we perform updates

24/7 Monitoring & Emergency Support

Your WordPress website is evaluated repeatedly throughout the day for responsiveness. Our support team works 24/7 and we take action if we are alerted due to issues.
See how we handle emergency support

Mobile Friendly Optimization

We evaluate every single page and post on your WP website and make sure they pass the industry standard Mobile-Friendly expectations, no matter the browser or device used to visit your site.
See all premium offerings
MONITORING

Other ServicesTrack where your visitors are coming from. Learn which pages your users are landing on, exiting from, and what pages are the most popular.

Business Analytics & Monitoring Platform

  • Session recording & heatmaps, review and adjust site.
  • Which visitors keep coming back and how often.
  • Centralized dashboard with all your visitor metrics.
  • Track ad campaigns and know how they are performing.
  • Understand where your website referrals originate.
  • Track and understand your eCommerce transactions.
  • What content and pages are entry and exit points.
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