When it comes to choosing products, only after conducting thorough online research will customers make purchasing decisions. In such a competitive marketplace, simply having high ratings is not enough — to win customers, businesses need to remain relevant search results. This requires not only collecting more reviews on major sites, but also a strategy to market positive customer feedback.
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Harness the power of customer feedback
With Ranked Brain, authentic customer reviews are left on top review sites and then those reviews are consolidated back to a custom review microsite that Ranked Brain automatically promotes your reviews on. To fuel the flow of feedback, automated email and SMS campaigns prompt customers to share reviews on top sites — from Google and Yelp to Facebook, Zomato, OpenTable, and many more.
How long should it take for your website visitors to have their basic questions answered?
The right answer is, as soon as possible. By answering questions in real time, website chat can turn website visitors into customers, helping your business close more deals. Website chat consists of livechat, chatbots, and webchat business texting. Having website chat functionality is a technology your business can’t afford to ignore. We start our microsites with an embeded chat functionality and have options to enhance from there based on your needs.
